The Digital Record System modernizes document management by digitizing and centralizing records, eliminating manual processes and reducing paper use. It provides secure, controlled, and immediate access to information, improving efficiency and transparency. It includes document management, a centralized repository, advanced search, versioning, and auditing. Built on AWS architecture with Node.js, React, and MySQL, it covers digitization, implementation, workflow definition, and user training for public institutions and administrative areas.

Digital Vault for the custody of electronic promissory notes, designed under financial and regulatory standards. It provides legal backing through account-based registration, full document lifecycle traceability, and tamper-proof auditing. Built on a secure, scalable cloud architecture, it ensures high availability, regulatory compliance, and readiness for future growth.

GreenPay faced a slow and manual process for creating accounts and validating customers, leading to delays and errors. Arkkosoft automated the entire KYC workflow with an AI agent that queries external entities, validates information, and generates documents automatically. The process is now faster, more secure, and fully scalable thanks to an AWS-based solution with multimodal capabilities.

Provide specialized support, validate clinical and behavioral evidence, and build a solid legal foundation for mass damage claims against major video game developers.

Arkkosoft implemented an artificial intelligence agent to automate technical support for the Automated Recharge System (SAR). This agent processes forwarded emails, generates structured tickets, and classifies cases into three categories. It uses multimodal analysis, validates data, integrates with Jira and SAR, and suggests solutions to common errors such as rejected transactions or unregistered services. The solution reduced response times by 50%, improved traceability, and significantly decreased the technical support team’s operational workload.

Arkkosoft developed a visual reporting system with AWS QuickSight for municipalities in Costa Rica, integrating Excel with AWS Glue and automation with AWS Lambda and Node.js. The solution optimizes data analysis in security, health, and education, improving decision-making.