Solutions
Success stories
Automated Technical Support with AI Agent
Arkkosoft implemented an artificial intelligence agent to automate technical support for the Automated Recharge System (SAR). This agent processes forwarded emails, generates structured tickets, and classifies cases into three categories. It uses multimodal analysis, validates data, integrates with Jira and SAR, and suggests solutions to common errors such as rejected transactions or unregistered services. The solution reduced response times by 50%, improved traceability, and significantly decreased the technical support team’s operational workload.
Virtual AI agent for optimizing health evaluations
The project uses AI to evaluate medical exams with precision, reducing errors. It is based on AWS, OpenAI, and Serverless in the cloud.
BIAN adaptation services
Consulting and advisory services for adaptation of BIAN (Banking Industry Architecture Network), the preferred option for the design of banking services (either for commercial or developing banking); this would be done under such standard, including the incorporation of corporate services as per a service-oriented architecture.
Technical Support
News
When attacking is easier than ever: how Arkkosoft’s security has evolved
At Arkkosoft, we are continuously evolving our cybersecurity strategy to address emerging AI-powered threats. We strengthen data protection through continuous monitoring, threat detection, access controls, and ongoing training, because keeping our clients secure is a daily priority.
A Consultative Approach to Technology Sales
At Arkkosoft, we see consultative selling as a process that begins with listening to and understanding our clients’ needs. We combine technology expertise, business insight, and close collaboration to turn business challenges into solutions that deliver tangible value and measurable results.
Arkkosoft Achieves AWS Advanced Tier Services Partner Status
Arkkosoft has achieved AWS Advanced Tier Services Partner status, a recognition that validates its expertise, technical capabilities, and certified team in AWS solutions. This achievement strengthens Arkkosoft’s ability to deliver more secure, efficient, and scalable cloud projects tailored to the specific needs of each organization.
Partners
