Solutions
Success stories
Kölbi Web Portal Functional Upgrades
Kölbi Web Portal Functional Upgrades IndustryTelecomunications ScenarioCosta Rica CustomerInstituto Costarricense de Electricidad
CMC Web Portal
Development of the web portal for the Physicians and Surgeons Association of Costa Rica (hereinafter “Association”) as the single entry gate to all services that the Association provides to its members and to users in general.
Automated Technical Support with AI Agent
Arkkosoft implemented an artificial intelligence agent to automate technical support for the Automated Recharge System (SAR). This agent processes forwarded emails, generates structured tickets, and classifies cases into three categories. It uses multimodal analysis, validates data, integrates with Jira and SAR, and suggests solutions to common errors such as rejected transactions or unregistered services. The solution reduced response times by 50%, improved traceability, and significantly decreased the technical support team’s operational workload.
Technical Support
News
A Consultative Approach to Technology Sales
At Arkkosoft, we see consultative selling as a process that begins with listening to and understanding our clients’ needs. We combine technology expertise, business insight, and close collaboration to turn business challenges into solutions that deliver tangible value and measurable results.
Arkkosoft Achieves AWS Advanced Tier Services Partner Status
Arkkosoft has achieved AWS Advanced Tier Services Partner status, a recognition that validates its expertise, technical capabilities, and certified team in AWS solutions. This achievement strengthens Arkkosoft’s ability to deliver more secure, efficient, and scalable cloud projects tailored to the specific needs of each organization.
AI Isn’t Your Company’s Brain. Knowledge Is.
A company’s true brain is not AI, but the knowledge that connects its people, processes, and data. Turning that knowledge into organizational intelligence will be the next great competitive advantage.
Partners
